Inclusive Physical Therapy: Best Practices for Treating Patients With Dual Sensory Impairments
/Inclusive Physical Therapy: Communicating Effectively with Patients Experiencing Hearing and Vision Loss
As a physical therapist, you support patients through some of the most important aspects of their daily functioning—mobility, balance, strength, and independence. For many older adults, these areas are significantly impacted not only by physical conditions, but also by progressive hearing and vision loss.
Dual sensory impairment is far more common than most clinicians realize, yet rarely addressed thoroughly in professional training. As sensory abilities decline, patients may struggle to follow instructions, lacking understanding to do exercices, or seem unengaged.
Understanding how to communicate effectively with these patients is essential for providing ethical, culturally competent care—and for helping them achieve the best possible outcomes.
Dual Sensory Loss (DSI): An Overlooked Factor in Mobility & Safety
Many older adults experience both hearing and vision changes, often referred to as dual sensory loss (DSL). Research shows that DSL is associated with:
Higher fall rates
Inability to follow movement cues
Reduced confidence in movement
Reacting with anger or frustration to raised voices (it doesn’t help anyway)
Difficulty understanding safety instructions
Lack of engagement and compliance with therapy
As PTs, recognizing DSL can help us anticipate needs, prevent injuries, and build stronger therapeutic rapport.
A 2022 Frontiers in Oral Health study (applicable across healthcare settings) emphasizes that older adults with sensory loss experience more difficulty accessing care, greater anxiety, and reduced health outcomes overall.
Read the full research summary here:
👉 https://pmc.ncbi.nlm.nih.gov/articles/PMC9615611/
When patients cannot hear instructions clearly or interpret visual cues, they may feel unsafe—especially during exercises involving balance, gait training, or transfer practice.
Practical Communication Strategies for PT Sessions
Even small adjustments can transform a patient's therapy experience:
1. Start With Orientation
Before beginning treatment, describe the room layout, equipment location, and what you’ll be doing.
Clear orientation reduces anxiety and improves trust.
2. Modify Verbal Communication
Lower your pitch instead of increasing your volume.
Move closer to the better ear.
Keep your face visible to support lip-reading.
Use different words or tactile cues.
3. Strengthen Visual and Tactile Cueing
Demonstrate exercises slowly and repeatedly.
Offer safe, consent-based tactile cues when needed to guide movement.
4. Make Home Exercise Programs Accessible
Patients with vision loss may benefit from:
Large print
High contrast diagrams
Recorded audio instructions
Apps that read text aloud
The Takeaway
Physical therapists are uniquely positioned to support older adults and individuals with sensory loss. By strengthening communication methods and understanding the lived experience of hearing and vision impairment, you can:
Improve patient safety
Boost exercise adherence
Reduce frustration and anxiety
Enhance therapeutic outcomes
Build a more inclusive, accessible clinical environment
Compassionate communication is an essential part of high-quality physical therapy. Equipping yourself with the right tools ensures your patients feel understood, safe, and supported.
Continuing the Mission of Access and Understanding
Adaptability for Life’s cultural competence - ethics continuing education courses focus on helping psychologist, nurses, dentists, doctors, chiropractors, therapists, and other healthcare professionals and families better serve individuals with vision or hearing loss, blindness, deafness and combinations of sensor loss through culturally competent, practical, and engaging continuing education. These are approved by Oregon Health Authority (OHA) and the Commission on Rehabilitation Counselor Certification.
For those seeking to enhance their skills in communicating with those who have vision or hearing loss, consider enrolling.
2-Hour Cultural Competence CE: Effective Communication with Clients Who Are Hard of Hearing
4-Hour Cultural Competence and Ethics CE: Understanding the Diversity of Legal Blindness, Impacts & Solutions
6-Hour Cultural Competence and Ethics CE: Providing Culturally Competent Healthcare for Those Aging with Dual Sensory Impairments
Each course blends over 25 years of experience in rehabilitation counseling and disability services with lived insight and real-world examples. You’ll walk away with tools that help prevent social isolation, improve connection and communication, and foster hope—even in the face of progressive sensory loss.
What You’ll Gain
Strategies to prevent social isolation and despair
Tools to support clients experiencing progressive loss
Skills to improve communication and connection
Easy, low- or no-cost accessibility techniques
Real-world examples you can apply immediately
About the Instructor
Deb Marinos, MS, CRC, LPC, is a Certified Rehabilitation Counselor, Oregon Licensed Professional Counselor, and CMBM Mind-Body Skills Group Facilitator. She brings decades of teaching experience with health care professionals and other working with individuals navigating sensory loss and disability. Her courses are designed to be interactive, helpful, and will give you more comfort in your work.
Take the Next Step
If you’re ready to strengthen your skills, deepen your empathy, and make your practice more inclusive—join Deb and Olaf on this journey.
👉 Explore the Cultural Competence & Ethics accredited continuing education courses and sign up today at Adaptability for Life
Adaptability for Life LLC
21887 SW Sherwood Blvd. STE C
Sherwood, OR 97140
deb@adaptabilityforlife.com

